Ajax Command
Patriot can connect to and send arm, disarm, night mode on and night mode off commands to panels which support the Ajax Command service.
Prerequisites
- This feature requires the 'Ajax Command' module to be added to your license.
Task Setup
Add a new Task into the system. See Tasks for general task setup information.
Select Ajax Command as the task type.
The Ajax Command task is responsible for receiving commands from Patriot workstations, and sending them on to the Ajax webservice, which in turn sends them on to connected customer alarm panels.
Task Settings
Setting | Description |
---|---|
API Key | The authorization key to access Ajax webservice, issued to you by Ajax. |
Company ID | The Ajax company ID for your control room, issued to you by Ajax. |
Company Token | The Ajax company webservice token issued to you by Ajax. |
Your Control Room/Company must also be invited by the client from their Ajax software in Hub settings > Security Companies.
Your Control Room/Company credentials can not be used for Disarm commands. This is blocked by Ajax.
Client Setup
Enter the Ajax Hub ID, into the Patriot client's Device Ref No field located in the Panel Details section on the Maintenance tab. This should be the full Ajax Hub ID, which is the first 8 characters of the serial number. If you have separate Hubs for different areas you may add a Hub to each area of the client, otherwise If you have one hub for the entire client add the Hub ID to the base area.
Actions
At the client level, Ajax Commands are configured and issued on the Actions tab of the Patriot client. The Actions tab will only be visible when a supported module (e.g. Ajax Command) is registered, and the task (e.g. Ajax Command) is configured.
Ajax only allows for action to be performed on Hubs.
Share Actions: allow actions to be referenced from the base area.
Default Action: select a default action for an area. The commands of this action can be sent directly from the Client Details tab in ICA. Please refer to Web Client section.
Add a new action
Click the Add button at the bottom of the list on the Actions tab of the client area (or base area) that you wish to setup a new action against.
Action Type: You can choose a general action or a specific type. Currently only Status Change action is supported apart from the general type.
Task: select a task through which you want the command to be sent. For a Ajax action, it needs to be an Ajax Command type task.
Command Type: available command types will depend on the Task type. For Ajax Command tasks, only Arm Disarm is supported at present.
Setup Action Definitions
You need to setup Action Definitions after you created a new action. The Action Definitions form varies for different Action Types.
General Action
You need to define at least one command for a General action. To define a command, you need to specify an Label and select the Option you want to execute.
You can add another command by clicking the Add button.
Status Change Action
Each Status Change Action can only have a pair of Arm/Disarm commands. You need to select the Action you want to execute on each command.
Save the new action.
Send a Command
Select a command in the list, and then click the Execute Command button. A pop up window will soon appear with a success message, or an error message if there was a problem issuing the command.
Web Client
Once configured, commands may be issued remotely via the Patriot web client interface. Web users must be granted the Remote Commands security right to access this feature.
If you have a Default Action configured, all the commands of the action will be available in the Client Details tab from where you can issue a command directly.