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Version: 6.13

Ajax Command

Patriot can connect to and send arm, disarm, night mode on and night mode off commands to panels which support the Ajax Command service.

Prerequisites

  • This feature requires the 'Ajax Command' module to be added to your license.

Task Setup

Add a new Task into the system. See Tasks for general task setup information.

Select Ajax Command as the task type.

The Ajax Command task is responsible for receiving commands from Patriot workstations, and sending them on to the Ajax webservice, which in turn sends them on to connected customer alarm panels.

Ajax Command Task Settings
Ajax Command Task Settings

Task Settings

SettingDescription
API KeyThe authorization key to access Ajax webservice, issued to you by Ajax.
Company IDThe Ajax company ID for your control room, issued to you by Ajax.
Company TokenThe Ajax company webservice token issued to you by Ajax.
note

Your Control Room/Company must also be invited by the client from their Ajax software in Hub settings > Security Companies.

Your Control Room/Company credentials can not be used for Disarm commands. This is blocked by Ajax.

Client Setup

Enter the Ajax Hub ID, into the Patriot client's Device Ref No field located in the Panel Details section on the Maintenance tab. This should be the full Ajax Hub ID, which is the first 8 characters of the serial number. If you have separate Hubs for different areas you may add a Hub to each area of the client, otherwise If you have one hub for the entire client add the Hub ID to the base area.

Ajax Command Client Device Ref Setup
Enter the alarm panel's full Hub ID into the Device Ref No on the base area.

Action Devices

At the client level, Ajax Commands are configured and issued on the Actions tab of the Patriot client. The Actions tab will only be visible when a supported module (e.g. Ajax Command) is registered, and the task (e.g. Ajax Command) is configured.

Ajax only allows for remote actions to be performed on Hubs. To trigger a remote action on an Ajax panel, you must first add an Action Device to the client to represent the panel and enter the login details. Once the Action Device is set up, you can select a remote action to send to the panel from the Action Device form. Optionally, you can save the action to the Action Device for quick reuse.

Setup And Execute

For general instructions on how to setup and execute an action device command follow the details explained on the Actions Tab.

Parameters

Action Device Type: Select the Ajax action device type.

Task: Choose a task that sends the command (must be an Ajax task).

Description: Enter a description for the action device.

note

User credentials are required to perform a disarm action. Please enter the user credentials either in the action devices or in the Ajax command task settings.