Templates, Action Plans & Response Plans
Templates, Action Plans and Response Plans are core concepts of Patriot. Understanding these core concepts will turn you into an advanced Patriot operator.
Each topic is discussed at length, and global and client level override examples are shown in the Action Plan and Response Plan tutorials.
Signals Window, Ghost Alarms and Null Action Plans
This tutorial gives a quick introduction to the advanced concepts explained in the next tutorials by going over the Signals window, Ghost Alarms and Null Action Plans.
Templates
Templates are used in many situations in Patriot, as a central source of data or a source of data to copy from. Templates have similar data to a client account, and these similarities, differences and the various applications of Templates are detailed in this video tutorial.
Action Plans
Action Plans handle event priority, icons, sounds and many other alarm handling settings. This tutorial goes through the Action Plan settings at length, and also provides various examples of settings and overrides at a bureau or client account level.
Response Plans
Learning how to configure Response Plans will allow you to control the users and instructions that show for operators during alarm attendance. Examples show how global Response Plans are created, how automatic notifications can be added, and Response Plan overrides at a bureau and client level.
Conclusion
With these tutorials completed you will understand how signals are handled in Patriot. You will be able to investigate signals and understand how response settings, icons, priority and other handling are being applied by Patriot. You will be able to import templates, modify templates and configure Patriot to work with your operational processes and requirements.
Further Reading
Signals Window
System Generated Event Types
Templates
Action Plans
Response Plans